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www.oaklandconventioncenter.com
Located in the heart of downtown Oakland, the Oakland Convention Center has 64,000 square feet of convention, exhibit, social gathering and meeting room space.
Parking;There is a Parking structure located adjacent to the building that has reasonable rates ($35/day). There are other Parking Lots in the vicinity that are more reasonably priced. There is usually 2 hour metered street parking available also, read the signs! The 12th Street BART station is located just across the street!
Dress Code
Neat Work Blacks:
- Clean black polo or button-up shirt
- Black chinos or slacks
- Clean neat all black shoes.
You should look clean and presentable in a corporate environment. Think professional! Make sure pants fit like they should and are not falling down. No hats, sweatshirts, t-shirts.
Encore Marriott / OCC Customer Service Standards
Who? Marriott managers, Encore managers, clients, hotel guests, staff from different departments in the hotel (servers, security, engineers, housemen, etc)
- Be courteous and respectful
- Always keep your cool and stay calm
- Don’t elevate your voice
- Don’t be emotional
- Project a professional, friendly, outgoing, and courteous demeanor
- When asked a question by a hotel guest or a client, always “yes” or “let me find that out for you”
- Show people the same respect you’d like in return
- Do the best you can
Here is a link to the google map
Encore Marriott / OCC AV Standards
Standard Tool Pack
Unless indicated otherwise on your call, the tools that will come in handy for a standard call are:
Cable Runs
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All cable turns should be at 90 degree angles
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All cable runs should have around 10 ft of slack at each end
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When wrapping cables, don’t let any loose ends hang down -- make a shorter loop for the cable end instead so that both ends are at the top of the cable with the velcro wrap around them.
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Reminder: XLR should be run with the female end at the audio source and the male end at output source
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Reminder: DMX should be run with the male end at the lighting signal source (board, dimmer pack) and the female end at the light source
Tape Lines
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Tape lines should be double width minimum
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When starting to tape cable runs, begin at one end of the run and proceed to the other. Don’t start in the middle. This is to make sure you have enough run at each end and also to make sure that you don’t end up with a whole bunch of extra cable in the middle of the run.
Audio
Video
Speakers
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Encore uses JBL speakers. Unity on the gain knobs is at 3 o’clock.
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Mic button
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Hold to change
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Line level, +4 dB (professional) = no light
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Line level, -10 dB (consumer) = flashing light
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Mic level = solid light
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Coverage pattern is 90° x 50° = horizontal throw is 90° , vertical throw is 50°
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Power = 1500W
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Speaker stand bases should be set so that a 90° angle is formed between the main pole and the bars connecting it to the stand legs.
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Store speakers with a D-Plug (aka IEC, or UPC) in the bag.
Labeling
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Always label mixers, boards, and wireless mics
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Always label all cable runs in large shows and general sessions. If in doubt, label.
Drape
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There are two different sized drape panels: 16’ and 22’ high
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Set the baseline first, using the crossbars to measure out base placement and gauge the straightness of the line. Make sure it is set so that the drape will be centered and balanced for the set.
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Before raising the drape, make sure to distribute the ruffles of the drape along the crossbar so that it is evenly bunched all the way across.
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Always cap the uprights with drape.
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